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We are very proud of the fact that a large proportion of our customers are referred to us by people who have previously dealt with us. We think this is because of the way we treat people. Though privacy considerations prevent us from identifying them, here is what a few people have said:

 


 
Dear Richard and William,
I just wanted to send you this little note to thank you for making me feel human again. The “TLC” did not go un-noticed. It’s nice to know that there are still some professionals out there with a human side.





Mr. Killen,
You may receive two of these cards today. I forgot to put a stamp on the first one. Mr Killen, I’d really like to thank you and your wonderful staff for everything your office has done.
Your office has brought me from the depths of depression to a real hope for the future. Your office showed a real compassion, concern and understanding. Thank you for not looking down on me!




Dear Mr. Killen,
I just wanted to take the time to tell you what a kind and caring man I think you are. If we had more compassionate people in the world it would be a lot better place to live. You made me feel as if I was someone who mattered, not just a client and I left there no longer depressed but feeling as if there was hope and good things ahead in my life. Sorry for all the tears. Just wanted to tell you what a beautiful person you are and hope you all the best in life for you also.
 

Yours truly,

PS - God Bless You!



Thank you...for all you’ve done.
Thank you for your kindness




Dear Richard,

First and foremost I MUST THANK YOU for your generosity and kindness but MOST of all for your PATIENCE.

I can’t express my gratitude enough to you, for helping me in my time of desperate need! I truly and sincerely appreciate it.

Thank you once again.


Dear Mr. Killen,

I am writing this letter on behalf of my husband and myself to let you know how pleased we are with the excellent assistance we are receiving from your staff, in particular Howard Landau, Michele Meitz and Phylis Mendelsohn.

Last Spring I realized that our financial situation was dire and I became more frustrated after speaking to financial advisors through my job, three banking institutions, an investment broker and Revenue Canada. No one explained themselves to me in a way I could understand, they all said “file for bankruptcy!” I desperately needed assistance. I looked in the yellow pages, read a notice that said “Read first if you are thinking about Bankruptcy”. I read it and on the next page was your ad that stated open at night so I called, spoke with Michele Meitz who explained everything to me and what my options were. I made an appointment and met with Phylis who spent a great deal of time with me going over my expenses. Later my husband and I came in twice and worked out a proposal with the help of Michele and Howard. Howard and staff have always been very helpful when I continue to call with my questions about creditors and the proposal.

From the first time I arrived at your office and with subsequent visits, your staff have always been friendly and very courteous and never made us feel uneasy. You cannot imagine what we have been through these past few months and with the help from your office we do see some light at the end of our tunnel.

We realize that many people are in the same situation as my husband and I, however, no one really talks about their financial difficulties, otherwise I would tell everyone who would listen to contact your office and seek the help they need.

Thank you again for the yellow pages ad and I know it will save others as it has us.

Yours sincerely,

 

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